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FREQUENTLY ASKED QUESTIONED

FAQ

  • Browse through the products
  • Select a product you want to buy
  • click on add to cart
  • proceed to check out
  • Select a payment method
  • contact our live chat support for any other payment method so we provide you with payment information.

Who do we ship to/ Who is eligible to purchase on your site?

  • Only qualified clients over the age of 19 who live in worldwide are able to purchase marijuana through our site. There are absolutely no exceptions to this rule.

Who ships my order and where are they located?

  • All of our shippers who assemble and ship your order are Holders of Medical Marijuana Cards licensed for dispensaries. All hold proper documents and are licensed to grow, transport and consume marijuana. They are located in various regions across U.S.A, Canada and work together to fulfill your complete order.
How do you package my shipment?

We understand that most people require discretion. So we use generic prepaid Xpress envelopes to package items. We then vacuum seal and bubble wrap the contents for maximum discretion, protection and to seal in the freshness. There is nothing written on the outside of the envelope that would advertise that you are taking medical marijuana so no nosy neighbors would know it is anything other then a regular package from the post office.

Discreet Packaging of Weed

Customer’s security and safety is our major priority. So we do our best to make sure that all our customers do not get into any form of problems after ordering from us. We understand that Marijuana is not entirely legal in many countries, hence we always do 100% discreet packaging, to ensure that your orders arrive your destination without any problem.

  • Firstly, NO SIGNATURE is required for ANY delivery. Customer Security is very important.

  • We do offer interstate and world wide shipping which is very Discreet, Secure and Safe and We give our customers 100% guarantee that your order will make it through customs of your country without any problems.

  • Double Vacuum Seal on all orders so it can’t be scent detected by canine (dogs) or electronic sniffers,

  • If your shipment does not arrive we can provide you with proof of shipment and you are compensated but will give no refunds unless it is our error.

  • Stuff is professionally wrapped into an oily plastic, no smell, no x-ray penetration and cannot be detected even with the ION scanner. Then packaged into a PlayStation or X-box carton so buyer receives stuff as though receiving a newly ordered game.

We do also send customized packages (diplomatic sealed ) which evade all custom checks. To avoid crushing, bud will come in small packages. Many concentrates such as hash and amber glass can be mailed via a flat envelope. This Envelope will be shipped via priority mail

Discreet shipment

Discreet shipment

Discreet shipment

Discreet shipment

Discreet shipment

Discreet shipment

1. Shipping cost: Click “Shipping and payment” tab on the product detail page, and you will see the delivery details. You can calculate shipping cost by inputting the required information.

2. Time in transit: Transit time varies with different shipping methods.

3. Item Processing Time: The processing time for a specific order varies with the product type and stock status. Mostly, processing time can be 3 to 15 working days.

RETURN POLICY

If you want to exchange the items received, you must contact us within 3 days of the receipt of your order. And you should pay the additional shipping fees incurred and the items returned should be kept in their original status.

FEEDBACK

Since your feedback is very important to our business`s development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It`ll just take you 1 minute. Thank you!

We currently export to all 50 US states, Canada, Mexico, United Kingdom, Europe and Australia. We have an international export program for all included countries, and will be rolling out more international program soon.
For payment, we only accept wholesale orders via our selected method of payment, paid prior to shipping at this time. We are working on an ACH/Bank Transfer option coming soon.
When submitting a wholesale request, please send some proof of a business. We might also need a copy of your valid resale or business license.

How long does it take for me to get my package?

  • It all depends on your location worlwide. We send all items via UPS, USPS, FedEX, DH. Under normal circumstances your package is expected to be delivered in two to three business days. If you live in a poorly connected rural location, occasionally it may take a day or two longer.

ELIGIBLE  SHIPPING LOCATIONS

Do you ship Medical Marijuana out of States or out of U.S.A?

  • Yes we ship out of states
  • We ship worldwide

 

CERTAINTY 

What happens if I don’t get my package?

  • If you do not get your package 2 days after the expected arrival date, let us know and we will file a trace with Post. If a trace is filed, Post will conduct an investigation (which can take 5 business days to complete). If they can locate the package, they will ship it to you and you’ll get it a few days later. If it’s deemed “unrecoverable” or lost in transit, we will send you a 1x replacement package up to $500 of the value of your package free of charge.We do not offer postage refunds if your order arrives late due to any postal issues

 

SECURITY

Has anyone been arrested in the ordering process?

  • No one has been arrested for the past 8 years we have been operating.
  • We are a registered online dispensary and as such we have a licence which covers all clients buying from us.

 

SCAM WARNING!

  • It has recently come to our attention that more and more websites are starting pop up that completely lift our images and plagiarize our copy and website in an effort to trick our customers and scam people who are actually trying to find our website. Please ensure that you are in fact on our website and verify the URL in your address bar before purchasing anything and when browsing the internet.

 

 

WHY WE MAY NEED CANNABIS CULTURE

What reasons would I need medical marijuana for?

  • Multiple Sclerosis
    Spinal Cord Injury/Disease
    Cancer
    HIV/AIDS
    Severe Arthritis
    Epilepsy
    ADD/ADHD
    Eating Disorders
    Arthritis
    Auto Accident(s)
    Alzheimer’s Disease
    Brain Injury
    Chronic Pain
    Chronic Nausea
    Colitis
    Crohn’s Disease
    Kidney Failure/Dialysis
    Fibromyalgia
    Irritable Bowl Syndrome
    Migraines
    Muscular Dystrophy
    Muscle Spasms
    Parkinson’s Disease
    Sleep Disorders
    Anxiety
    Post Traumatic Stress Disorder
    Hepatitis C
    Gastrointestinal Disorders
    Back & Neck Problems

.

Do you guarantee the arrival of my package?

  • All package delivery is guaranteed
  • very discreet packaging
  • secured delivery
  • vacuum sealed
All Sales are Final with the exception of damaged goods. If your product arrives damaged, please take pictures of the damaged item immediately and send details with pictures to eshopcannabisdispensary@gmail.com within 2 business days of when product is received.
Refunds (if applicable)
Once your refund inquiry is received, we may require that the item be shipped back to us for inspection. We will send you an email to notify you that we have received your inquiry and/or returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at eshopcannabisdispensary@gmail.com

We do not give out samples.

Why choose eShopCannabis

We offer a guaranteed, reliable medicinal buying and shipping experience for our members. There are still thousands of people who don’t live in areas where they can be served by local dispensaries. We offer a word wide shipping experience that is both fast and discreet and always include tracking numbers with which clients can track the progress of their packages. We are a registered and recognized dispensary and as such anyone making a purchase with us is covered and secured.